TECHNICAL SERVICE REPRESENTATIVE - Personal Lines

Department: Personal Lines

 Contact: April Parlee, Director of Client Experience, aprilp@josslin.com

Description

We are looking for a great person to join our team! This is an entry level, full-time, document processing position in a positive and supportive work environment.

Benefits of the position

• Variety of responsibilities means no day is the same.
• Includes a combination of in office and work from home. All work from home hardware is provided.
• A fast paced, friendly environment where you are encouraged to develop personally and professionally
• Competitive compensation and benefits

Requirements

Job Responsibilities

• Process all new business, cancellations, endorsements, reinstatements and renewals.
• Update Client information in broker management system
• Provide support for service and sales brokers as required
• Prepare client invoices and billing material
• Provide support for reception as required

Prerequisites

• Strong customer service skills
• Ability to work well under pressure with minimum supervision
• Excellent written and verbal communication skills
• Ability to multi-task between a variety of tasks, projects, and deadlines
• Experience with Microsoft Word and Outlook

The following additional qualifications are helpful, although not mandatory:

• Previous experience in a Personal Lines environment
• High school diploma and a valid RIBO License.
• Experience with Power Broker and Compuquote

How to Apply

Josslin offers a comprehensive benefits package, including an attractive RRSP matching plan, a great office environment and working culture. Interested candidates should submit resume, including cover letter to our Director of Client Experience, April Parlee at aprilp@josslin.com

We thank all candidates for their interest in this position but only those selected for interviews will be contacted.