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I just wanted to thank your company for sponsoring the free community skating at Activa, and the Aud, during the week. It has been at least 10 years since I was last on my skates, and if it hadn't been for your sponsorship, I would never have ventured back. I am quite enjoying it. Your generosity is very much appreciated.
- Janet, Kitchener
It seems we deal with insurance companies all our lives, and I must say I've dealt with my fair share over the years. From car insurance to business insurance and I must say that our experience with Romano at Josslin insurance was the best we've had. Quick to answer any questions, and explanations on what everything means to us. He took the time to find the best policy to fit our needs and budget. It was nice to be treated as a person and not a number.
Thank you for being a company that understands.
- Jeremy and Holly Fyfe, Kitchener
I have recommended Mr Klomp to many friends, family and co-workers. The care, compassion and professionalism I have seen in the past 5 months has been exemplary. These times are beyond difficult but when you have a man like Mr Klomp in your corner, you will be well taken care of and with no worries. He is a tremendous asset to your group.
- Madonna McDonald, Kitchener
View Madonna's full story here
Kari (my client service broker) is always so very efficient and a pleasure to deal with. I am in the New Car business, and I always recommend our clients to local brokers rather than the “Remote-Toll Free” insurance companies. Whenever we work with local brokers like Josslin Insurance the transactions are quick, efficient and personal. Trying to reach the other guys is usually a slow, cumbersome and very impersonal experience. It is always nice to deal with people you know and trust.
- Paul Brown, Kitchener
We sincerely appreciate your generous gift for the New Hamburg Skating Club. Without businesses like you, we could not run our club for our community. Thanks for being a Community Builder.
- New Hamburg Skating Club Executive, New Hamburg
There were a lot more varieties of life insurance plans than I had realized. Romano at Josslin Insurance provided me with many different quotes and policies, and answered the many questions I had about the differences between life insurance plans. Thanks to his information and patience, I ended up finding the package I was confident best suited my situation and financial goals. Thanks!
- Tim Miller Dyck, Baden
I was referred to Josslin Insurance by a friend when my existing life insurance policies were expiring. Being a single mother, my expectations were clear to me as I prepared for my first meeting at Josslin. I needed to protect my family, in the event of my passing, or illness/injury and maybe save a few bucks compared to what I was currently paying elsewhere. Romano Klomp was the specialist that I had the pleasure of dealing with. When I left my initial appointment with Romano, I felt I had just met someone who genuinely cared about the well being of my family, someone who offered me more coverage for far less money than expected. I take comfort in knowing my children are more than adequately protected. Josslin provided more than I expected. Romano and I have shared many laughs. He got to know me and my situation and already feels like an old friend. I trust Romano and Josslin Insurance with the things most precious...my family and my life. Special thanks to the staff at Josslin Insurance and my dear friend Donna for steering me in Romano's direction.
- Barb Wildman, Radiological Technologist, Kitchener
I’ve been with Josslin Insurance Brokers for nearly 30 years and couldn’t imagine moving. I like having a broker who lives and works in my community. There’s a level of care that you get from someone you see on the street and run into at the grocery store that you just don’t get from someone who doesn’t know you. My broker knows all the discounts I’m entitled to, and is able to warn me about risks specific to my house and car that are unique to me. And when I actually needed my insurance, he was there too.
When I discovered water pouring all over my home I had no idea what to do, so I called my broker and he guided me through the steps of getting everything cleaned up and repairing the damage. They show these commercials on TV where the insurance guy is actually standing there when something goes wrong and I've had that level of care with my broker and Josslin. I trust Josslin Insurance Brokers to take care of me, and wouldn’t hesitate to recommend them for all your insurance needs.
- Audrey Cook, Stonecroft Resident
Just a note to let you know how satisfied and happy we are with your service. This spring we experienced basement water damage. Rob from Winmar and Craig from The Guarantee were both excellent to deal with- it was a difficult time for us as we were losing Mike’s dad at the same time and they couldn’t have been more kind. So often we only hear complaints that we felt we needed to let you know the Great Stuff too.
- Jennifer Jacobi, Waterloo
We’re continually impressed with Josslin Insurance’s knowledgeable staff, affordable prices and quality personal service. For our home and auto coverage, Sam Lucibello has made our insurance effortless. He took the time to review our coverage to help us decide what the right insurance coverage was for us, clearly explained all the important factors to consider and is always a pleasure to deal with. Shelley Speckner and Derrick MacDonald handle our business insurance and are always readily available to help answer our questions and work with us as different issues arise that may affect our coverage. Josslin takes customer service to a new level for insurance and we wouldn’t think of going anywhere else.
Thanks very much!
- Erin Schnarr, Springpad Media, Kitchener-Waterloo
My wife and I would very highly recommend Romano Klomp of Josslin Insurance. At a time when our group plan coverage ended, and being told by our previous broker that we could not carry over our personal health coverage, Romano was able to secure us health benefits with no medicals at all. We were well past the qualifying period, Romano explained the situation to the insurance company and they agreed to give us the full coverage.
We are very grateful and appreciative for Romano’s efforts for without him going to bat for us, we would have had nothing. Being retired, this could have been a financial disaster.
If you are in need of anything, Romano is a broker who will be there from start to finish. We thank Josslin Insurance Brokers and Romano Klomp for being there for us.
- Elmer Shantz, Cambridge
Heisler Homes Inc. has been a client of Todd Aitchison & Josslin Insurance since January of 2009. We moved our commercial business, commercial auto and our Builders Risk policies to Josslin because we had formed a connection with Todd prior to him joining Josslin. Upon becoming a client of Josslin, we not only had the great service we came to expect with Todd but also a feeling of added protection from the brokerage and service staff as a whole.
At Josslin there is no voicemail, you get through to who you need to speak with or someone who can assist you the 1st time and in the advent of a claim situation you deal directly with a brokerage partner or your representative no matter whether it’s during regular business hours or not.
We’ve been fortunate enough to not have any claims issues to deal with but on the one situation where a sub-contractor was trying to associate us with a claim, Todd took control of the situation directly with the insurer and resolved the issue without any disruption. It’s service like this and being able to call and make changes to our policies on the same day we call, that makes you feel like you’re in a partnership with the brokerage rather the just a transactional business relationship.
I would definitely recommend Todd Aitchison & Josslin Insurance!
- Tim Heisler, President, Heisler Homes Inc., Kitchener
Upon moving into our first out-of-the-house office, with our first employees, we needed to select an insurance company and plan that would satisfy our landlord and ensure that my husband and I were well covered and protected from a general liability and errors and omissions standpoint. We called our Chamber’s preferred vendor (who could barely stir himself to answer my questions) as well as Josslin Insurance, based on a business card pinned to our office’s bulletin board.
Derrick MacDonald was simply wonderful. He walked us through each step and actually filled out the lengthy forms for us, explaining why each question was asked and helping us give the most accurate response. He made 2 separate trips to our office to save us time, and we were very happy with the coverage and price he was able to broker for us.
Since then, Derrick has kept in touch (not just when he wanted something) and we feel Josslin as a company really cares that we are well covered and getting the best rate. Nice to have others in your corner when you are running a business, so choosing the right partner for every part of your business is so important. Josslin fits us really well. They do what they promise, and they truly care. Big claims, which in the 3 years we have used them, they have fully backed up!
I wouldn’t hesitate to recommend them to others for every type of insurance, and have already done so repeatedly.
- Gillian and David Rees, Rees Communications Inc.
After buying our first home together, I knew life insurance or mortgage insurance was on the horizon for my husband and I. Romano explained our options and gave us a clear picture of what we needed and what we really didn’t. As first time homebuyers we were so thankful for Romano’s help and guidance as this was all new to us. I was also very relieved that Romano was able to get my Husband (a type 1 diabetic) life insurance, as I was worried he wouldn’t be able to get coverage and especially not at such an affordable rate. We would recommend Josslin insurance to any of our friends and family. Their staff are knowledgeable and really try to find what is best for each individual client.
-Amanda Ellis, Kitchener